Privacy Policy

    How we collect, use, and protect your personal information

    Last Updated: December 15, 2024
    Effective: January 1, 2025

    Introduction

    At Chuta Golazo Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

    By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

    Information We Collect

    Personal Information

    • • Name and email address (when you create an account)
    • • Profile information and preferences
    • • Communication history with our support team
    • • Newsletter subscription preferences

    Usage Information

    • • Pages visited and time spent on our website
    • • Search queries and filters used
    • • Device information and browser type
    • • IP address and general location data

    Information We Do NOT Collect

    • • Financial information (we don't process payments)
    • • Government-issued identification documents
    • • Biometric data
    • • Sensitive personal information

    How We Use Your Information

    Service Provision

    • • Provide and maintain our football platform
    • • Personalize your experience and content
    • • Send you updates and notifications
    • • Respond to your inquiries and support requests

    Improvement & Analytics

    • • Analyze usage patterns to improve our services
    • • Develop new features and functionality
    • • Monitor and prevent fraud and abuse
    • • Conduct research and analysis

    Data Sharing and Disclosure

    We Do NOT Sell Your Data

    We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

    Limited Sharing

    • Service Providers: We may share data with trusted third-party services that help us operate our platform (analytics, hosting, etc.)
    • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
    • Business Transfers: In case of merger or acquisition, user information may be transferred as part of the business assets

    Data Security

    Security Measures

    • • SSL encryption for all data transmission
    • • Secure servers and data centers
    • • Regular security audits and updates
    • • Access controls and authentication

    Data Retention

    • • Account data: Until account deletion
    • • Usage logs: 12 months
    • • Analytics data: 24 months
    • • Support communications: 36 months

    Your Rights and Choices

    Access

    Request a copy of your personal data and information about how we use it.

    Update

    Correct or update your personal information through your account settings.

    Delete

    Request deletion of your account and associated personal data.

    How to Exercise Your Rights

    Email: privacy@chutagolazohub.com

    Contact Form: Use our contact page

    Response Time: Within 30 days

    Verification: We may need to verify your identity

    Cookies and Tracking

    We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

    Essential

    Required for basic functionality

    Analytics

    Help us improve our services

    Preferences

    Remember your settings

    Contact Us

    Privacy Questions

    Email: privacy@chutagolazohub.com

    Subject: Privacy Policy Inquiry

    Response Time: Within 48 hours

    General Support

    Email: support@chutagolazohub.com

    Contact Form: Available on our website

    Response Time: Within 24 hours